Privacy & Cookies

We take great care to protect and preserve the privacy of all visitors to our website. This privacy policy sets out how we use and protect any information that you give to Hillycroft Fisheries when you use this website.

Hillycroft Fisheries may make changes to this policy from time to time by updating this page. Please check back regularly to ensure that you are happy with any changes.

What we may collect

• Any information that you provide to us when getting in touch with us
• Any personal data that you supply to us when emailing or calling us
• The name and email address that you provide to us by filling in the Email Newsletter sign-up form
• Any information that you provide to us by filling in a competition entry form
• Anonymous aggregate information relating to site usage to evaluate the performance of the website. This does not include any personally identifiable information.

How we store your personal data

We use appropriate technologies to safeguard your data, and have rigorous security standards to prevent any unauthorised access to it.

What we do with the information we gather

We use information held about you in the following ways:

• Distribute our regular email newsletter to anyone who has requested to to receive it
• Any personal data supplied is used to respond to enquires and where appropriate your enquiry, complaint or comment will be anonymously used in staff training

We do not sell, share or otherwise provide personal data to third parties in any way. We do not send you communications unless you give us permission to do so.

How long we keep your personal data

All website data is retained securely for 24 months, after which it is permanently deleted.

Controlling your personal information

If you have previously agreed to us using your personal information for direct marketing or correspondence purposes, you may change your mind at any time by writing to us or by emailing us at info@hillycroftfisheries.co.uk.

We keep the personal details of anyone receiving our email newsletter for as long as they are subscribed. Once a customer chooses to unsubscribe, their details are deleted with six months. You can unsubscribe by clicking on the link at the bottom of every email newsletter. Alternatively email info@hillycroftfisheries.co.uk.

Sharing data with third parties

We use the Preoday ordering system to help us run our Click & Collect ordering system. Please view their privacy policy here: https://www.preoday.com/privacy-policy/

We work with Impact Data to help implement and share offers and promotions based on data collected through the Preoday ordering system. Please view their privacy policy here: https://impactdata.com.au/privacy-policy.html

We use the Mailchimp emailing service to help share news, information and offers. Please view their privacy policy here: https://mailchimp.com/legal/privacy/

We never sell any personal data to third parties.

External links

This site contains external links to other websites. This privacy policy only applies to this website. We therefore advise visitors to read the privacy statement of any site they move to, especially those which collect personal information. Hillycroft Fisheries does not accept responsibility, or liability, for the consequential actions of a user choosing to access any third party website listed.

Data Protection Officer

You can contact our data protection officer, Rafael Chandler, by emailing info@hillycroftfisheries.co.uk.

Further information about GDPR

For further information about General Data Protection Regulations (GDPR) please visit https://ico.org.uk/